Shipping & Return

Shipping Area

Based on different countries, we may use different shipping methods, generally UPS, DHL, USPS, EMS, the following are the countries we support delivery

warehouseCountriesDeliver Time
North AmericaUnited States,Canada1-5 days
AsiaChina, Russia, Singapore, Japan, Thailand, Philippines, Myanmar, Indonesia, Taiwan, Malaysia1-5 days
AustraliaAustralia1-5 days
EuropeBelgium, Luxembourg, Netherlands, Austria, Denmark, France, United Kingdom, Italy,
Czech Republic, United Kingdom, Poland, Hungary, Estonia, Latvia, Lithuania, Portugal,
Sweden, Spain, Slovakia, Finland, Ireland, Bulgaria, Romania, Greece, Iceland, Malta,
Croatia, Germany, Norway, Switzerland,Portugal, France, Italy, Austria, Czech Republic,
Denmark, Czech Republic, Denmark, Luxembourg, Netherlands, Belgium, United Kingdom,
Hungary, Poland, Slovakia, Slovenia,
1- 10 days
  1. The above countries can be delivered under special circumstances, except for remote areas and islands.
  2. Countries not listed may still be able to ship, you can contact us for more.

Shipping Method

We will use UPS, DHL, USPS, EMS to transport the goods for you. If you want to specify the courier you want, please contact us in advance.

Delivery time limit

After you submit your order, we will generally ship your doll within 3-5 days. Except for special circumstances. If there are no special circumstances, generally, you can receive your doll within 5-10 days

Return Policy

We attach great importance to product quality. If you are not satisfied with our products, you can return them after meeting the following conditions

  1. The product was damaged
  2. The product does not match the description
  3. The product has seriously exceeded the delivery time limit

How to Return

For unshipped orders, we will return unconditionally. If the package is in transit or has arrived, you can contact us after the above conditions are met, write your order number and the reason for the return, and we will reply you in time and notify you Your return method

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